Increase Sales and
Customer Loyalty with
WhatsApp Business API!

With WhatsApp Business API, Omnichannel Chat, and AI technology from Qiscus, your team can work faster and more effectively to
create meaningful customer conversations that positively impact new customer acquisition conversion rates and loyal customer retention rates for your business.

Qiscus WhatsApp Business API Solution Proven to Boost Business Performance

+2 Bil

Messages Handled

90%

Sales Increase

92%

Improved Engagement

600%

Optimized Cost

Unlock Various Customer Experience Optimization Opportunities with WhatsApp Business API

24-Hour Automatic Response on WhatsApp with AI Agent Qiscus

24/7 Automated Responses with AI

Combine WhatsApp Business API with Qiscus AI Agent technology to ensure every customer chat is automatically answered with relevant responses, just like a direct conversation with a professional customer service team.

1 WhatsApp Number for Many Customer Service Agents

One Number for Multi-Agents

WhatsApp Business API allows one WhatsApp Business number to be accessed by multiple agents simultaneously through Qiscus Omnichannel Chat. No more hassle managing numerous numbers and smartphones.

Send Mass Promotional Messages via Official WhatsApp Broadcast

Send Promos with WhatsApp Broadcast

With WhatsApp high open rates, there's a greater chance for broadcast messages to be read by more customers. You can send targeted broadcasts to specific customer segments. And don't worry about your business number getting easily blocked, as broadcasts are sent using the official WhatsApp Business API.

Call Customers Directly via WhatsApp Business API

Inbound and Outbound Calls via WhatsApp

Enable your customer service or sales teams to communicate directly with customers through WhatsApp calls. Build customer trust and unlock new opportunities through more personal conversations.

Send Automated Notifications via WhatsApp

Qiscus can help your business integrate WhatsApp Business API to automate the process of sending order status information, booking codes, billing reminders, and other important information to customers via one of their favorite chat applications.

Send Automatic Order and Payment Notifications on WhatsApp

More Secure OTP Delivery with WhatsApp

Enhance user data security by sending OTP codes via WhatsApp. OTP codes are sent with end-to-end encryption, ensuring data confidentiality and integrity. Using OTP via WhatsApp is also more user-friendly, allowing for a more seamless authentication process.

Optimize Click-to-WhatsApp Ads

Maximize the ROI of your Click-to-WhatsApp ads with WhatsApp Business API and Qiscus Meta Ads Tracker add-on, which makes it easier for you to send conversion data from Click-to-WhatsApp Ads campaigns to Meta Ads, automate campaign flows, and various Click-to-WhatsApp ad optimization opportunities.

Increase Sales with Chat Commerce on WhatsApp Business API

Implement Chat Commerce on WhatsApp

Increase conversion and customer loyalty by introducing chat commerce on WhatsApp. Allow customers to order and checkout from WhatsApp, facilitate the process of recommending relevant products, and designed to integrate with your business's e-commerce ecosystem.

Cross-Division Collaboration is Easier in WhatsApp Business Groups

Manage Conversations in WhatsApp Groups

Streamline cross-functional collaboration and external stakeholder communication with the WhatsApp Group feature. Qiscus Omnichannel Chat centralizes all group conversations, empowering your team to manage multiple WhatsApp groups with greater efficiency.

Choose Qiscus for Your WhatsApp Business API Solution

Official and Secure WhatsApp Business API Solution from Qiscus

Official WhatsApp BSP

Qiscus is an official WhatsApp Business Solution Provider. Qiscus solutions use the official WhatsApp Business API, which is secure for your business.

Qiscus WhatsApp Business API Supports Interactive Message Formats

Supports Various Message Formats

Qiscus solutions are well-integrated with the WhatsApp ecosystem, allowing businesses to send messages in various formats, such as forms, menus, and lists supported by WhatsApp Flow to enrich customer experiences.

Access WhatsApp Business from Mobile and API Consistently

WhatsApp Coexistence Ready

Your team can still access WhatsApp Business via the mobile app, while your business simultaneously leverages the WhatsApp Business API with the same number.

Qiscus WhatsApp Solution is Flexible and Easy to Integrate

Flexible Integration

In addition to the ability to send messages in large quantities, Qiscus solutions are designed to integrate well with various systems in your business, opening up a wide range of new possibilities.

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We Genuinely Care About Our Customers' Success

Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.

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Frequently Asked Questions

What is the difference between WhatsApp Business and WhatsApp Business API accounts?

A WhatsApp Business account is used as a regular WhatsApp account with a few additional features while WhatsApp Business API is required for WhatsApp Business integration with other applications or systems that allow businesses to do more with WhatsApp.

Does a business have to be a legal entity to register for the WhatsApp Business API?

Currently, to benefit from WhatsApp Business API, businesses must have a legal entity and adhere to WhatsApp’s terms and conditions.

Is it possible to schedule WhatsApp broadcasts?

Qiscus provides a WhatsApp broadcast scheduling feature. Contact our team to find out more on how to use it.

How long does the verification process take to obtain the WhatsApp Business API?

If all the required conditions are met, the verification process can be carried out quite quickly within a matter of minutes.

Can it be used to send WhatsApp broadcast messages?

It can be used to send WhatsApp broadcasts as long as the rules set by WhatsApp and Qiscus are adhered to.

How do you get a verified green tick on your WhatsApp account?

We can help Qiscus users apply to WhatsApp. Rewarding the green tick is entirely up to the decision of WhatsApp.

Increase Sales and
Customer Loyalty with
WhatsApp Business API!

Qiscus WhatsApp Business API Solution Proven to Boost Business Performance