Nicola Putri
Marketing Manager
“The integration of Qiscus Omnichannel Chat, Messenger API for Instagram, and WhatsApp Business API have helped us handle a large number of customer messages from various channels, especially WhatsApp and Instagram. This solution also contributes to increasing our sales performance by up to 2 times.”
Agustina Rahardjo
Customer Experience and VIP Client Manager
“The Messenger API for Instagram from Qiscus makes it easy for us to provide more seamless and concise customer service on Instagram because all its features can be accessed in one dashboard without the need for multiple devices. More than that, the various features available can also help us improve our customer experience on Instagram.”
Dea Putri Nuyansari
Social Media Manager
“By using the WhatsApp Business API and Qiscus Omnichannel Chat, administrative processes carried out via WhatsApp are more automated, helping our employees to increase their productivity. Our response time is getting faster because we can access various communication channels in one dashboard.”