Grow revenue from the customers you've already won.

Put Qiscus to work for your customer marketing. Turn repeat purchases, win-backs, and upsells into a reliable revenue stream — with personalized WhatsApp campaigns and an AI agent designed to handle every customer reply.

Chat with Us Book a Demo
Inbox
64 Unserved Customers
S
Sofia Laurent
Thursday, 21 May 2026
Send a message...
Inbox
64 Unserved Customers
S
Sofia Laurent
Send a message...

Trusted by Leading Companies Across Industries

The customer who already bought from you is your best prospect.

They know your brand. They trust it. They've already paid you. This is your highest-converting segment — and most brands barely scratch the surface.

Reactivate lapsed customers

A quiet buyer isn't a lost buyer — not yet. The right win-back campaign brings them back before they're gone for good.

Drive repeat purchase

The first order is just the beginning. Turn a single transaction into a buying habit with nudges that feel natural.

Upsell & cross-sell

Your active customers already trust your brand — use that momentum to grow the value of every order.

Retain & reward loyalty

Your best customers need to feel like your best customers. Not with mass blasts — with messages that feel like they were written just for them.

One loop.
Segment to close.

Target

Pinpoint the customers worth reaching. Use purchase history, behavioral signals, and lifecycle stage to decide who gets which message — and when.

Send

Launch personalized WhatsApp campaigns to each customer segment. Messages that feel tailored, not broadcasted.

Convert

Replies handled. Interested customers routed to your sales team with full conversation context.

Reach the customers most ready to buy — at scale.

Send WhatsApp campaigns at scale through Qiscus's official Meta BSP infrastructure. Messages sent safely, tracked, and compliant with Meta's policies — minimizing spam risk and keeping your number protected.

WhatsApp broadcast campaign with Meta Official Business label
Interactive WhatsApp carousel and CTA button formats

Make every WhatsApp message more than just text.

With interactive formats — carousels, CTA buttons, and list messages — every message you send isn't just information, it's an action. Customers can browse products, pick an offer, and respond without ever leaving the chat.

Let your AI Agent handle the post-campaign rush.

Hundreds of replies flood in within hours of a campaign going out. Qiscus AgentLabs is built to run 24/7 — responding to questions, qualifying interest, and routing ready-to-buy customers to your sales team with full conversation context. Your team stays focused on closing. The AI agent is built so no opportunity slips through.

AI agent handling post-campaign replies in Qiscus omnichannel inbox

Customer marketing solutions built for your industry.

From e-commerce flash sales to BFSI investment notifications — Qiscus fits the way your business grows.

E-commerce / Retail

  • Re-purchase reminders for customers inactive for 30+ days
  • Post-purchase upsell
  • Cart abandonment nudges
  • New arrival alerts to high-LTV segments
  • Flash sale broadcasts with carousel format
WhatsApp chat — abandoned cart reminder with 25% OFF and Complete Purchase button
WhatsApp broadcast — flash sale product carousel with Shop Now buttons
WhatsApp broadcast — re-purchase reminder with COMEBACK15 promo code

BFSI

  • Notify customers about new investment products, credit limit increases, or insurance renewal dates
  • Payment reminders with one-tap payment links
  • Promote new digital features to existing account holders
WhatsApp chat — insurance policy renewal reminder with Renew Now button
WhatsApp broadcast — credit limit increase notification with View Details button
WhatsApp broadcast — insurance premium payment reminder with Pay Now button

Beauty & Wellness

  • Birthday discounts with personalized product recommendations
  • Replenishment reminders — "Your moisturizer runs out in about 2 weeks"
  • Loyalty point expiry alerts
  • New product announcements to VIP segments
  • Treatment appointment reminders
WhatsApp broadcast — birthday offer with 20% OFF, product picks and Claim Birthday Gift button
WhatsApp broadcast — loyalty points expiry reminder with Redeem Points button
WhatsApp broadcast — facial treatment booking reminder with Confirm Booking button

F&B / Restaurant Chains

  • New menu launches with a carousel of hero dishes
  • Branch-specific promotions
  • Loyalty program updates (point balance, offers)
  • Event and reservation confirmations
  • Re-engagement offers for customers inactive for 60+ days
WhatsApp broadcast — loyalty reward with free signature dessert and Redeem reward button
WhatsApp broadcast — new menu carousel with Order Now buttons
WhatsApp broadcast — table reservation confirmation with Manage Booking button

Stop leaving revenue on the table.

Fill in the form below to schedule a demo with our team. We'll show you exactly how Qiscus powers your customer marketing — from repeat purchases to win-backs to upsell — all in one platform.

All fields with * are required.

By submitting the form, you confirm that you've read and accepted our Term of Service Policy and our Privacy Policy.

Qiscus customer marketing dashboard

We Genuinely Care About Our Customers' Success

Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.

Learn More
SeaBank customer story video thumbnail

SeaBank Maximizes Customer Service with Qiscus Omnichannel Chat

Drisa Hajar CSS Team Leader of SeaBank
Madame Chang customer story video thumbnail

Madame Chang's Success in Providing 24/7 Nonstop Customer Service

Rudy Papa Chang Founder Madame Chang
Avoskin customer story video thumbnail

Over 1000 Inquiries on Instagram: How Does Avoskin Manage?

Robiatun Awaliyah Customer Service Lead of Avoskin

Panorama JTB's Strategy to Reduce Response Times by Up to 70% with Qiscus

Read the Full Story

Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

Read the Full Story

KPJ Healthcare Successfully Scales Patient Engagement and Achieves 88% Booking Conversion with Qiscus

Read the Full Story

Trusted Platform for Modern Customer Experiences

hr-asia certified
meta certified
g2 certified
bsi certified

Frequently asked questions

Yes. Every broadcast is sent via the official WhatsApp Business API — Qiscus is an official Meta Business Solution Provider (BSP). Compliant delivery patterns are built in, minimizing spam reports and helping to protect your number from being blocked.

AI identifies which recipients are most likely to engage with your specific campaign — based on past interaction data — then prioritizes delivery to them. The result: typically improved conversion rates and a lower cost per outcome.

Not for broadcast and AI agent features — they're configurable from the dashboard without coding. For CRM integrations or custom workflows, our team provides onboarding support and API connectivity.

It depends on the complexity and scale of your project. Most businesses are live within 2 weeks. WhatsApp Business API setup and initial campaign configuration typically take less than 10 business days with our guided onboarding.

Yes. Qiscus connects to most CRM systems via API, webhook, and native integrations on Qiscus App Center — including Salesforce, HubSpot, and custom internal systems.

Picture of Qiscus's Logo - In-App Chat SDK for Mobile and Websites
LinkedIn Facebook Twitter Instagram Email
  • Privacy Policy
  • Term of Service
    • Qiscus © 2026
    komdigi certified
  • Privacy Policy
  • Term of Service
    • Qiscus © 2026
    whatsapp-icon