Omnichannel
Platform to Improve Sales and Enhance Customer Loyalty

Converse directly with customers on multiple scalable channels in one platform to provide the best customer experience with Qiscus.

Contact us and find out how Qiscus can help your business grow!

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Trusted by Thousands Reputable Companies

Manage Conversations of 20+
Channels on One Platform

Responding to every customer chat via live chat, WhatsApp, Instagram, Facebook, Tokopedia and more has become faster and easier from just one platform.
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Generate More Leads Seamlessly
The chat feature provided by Qiscus is perfect for lead generation, complete with a comfortable user experience and simple implementation process.

Increase Sales Conversions Through Conversation

Prospective customer follow-ups are made more accessible for your team. Meaningful conversations build relationships and lead to more deals.
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Provide Excellent and
Quick Support So Customers Love You
Automated agent allocation, performance analytics, and CSAT features help your team provide the best support service to every customer.

Make Teamwork More Effective with
Human-Bot Collaboration

The chatbot solution from Qiscus optimizes your sales or support team performance. Implementation is also easy and fast with our No-Code Chatbot technology.
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Send Automatic and Personalized Messages
Send personalized notification messages, OTPs, information on transactions, promotions, and many other message types in a more personalized way to every customer.

Flexibly Integrate into Various Systems

Solutions from Qiscus are able to be integrated into various systems or other applications flexibly according to your business’ requirements.
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Qiscus Solutions Have Been Proven
to Enhance Business Performance

+2X
Up to 2X Increase in Sales Conversion
+50%
Up to 50% Reduction in Manpower Cost
+90%
Up to 90% Increase in Agent Productivity
+2 Billion
Messages
+100 Million
End Users
+50.000
Agents

Qiscus’ Client Testimonials

logo SeaBank
Drisa Hajar
CCS Team Leader
“We see that Qiscus Omnichannel Chat is very effective in building and increasing engagement with customers and potential customers. In addition, with the Analytics feature, we know more accurately about various things, such as response time and agent performance. Of course, this also really helps us in the process of determining KPIs for the customer service team for the future.”
logo Migo
Nailal Huda Putranto
Customer Support & Experience Lead
“The solution provided by Qiscus feels right to support the demand for an impressive customer experience from customers. The features that are provided are also attractive with a friendly user experience so that it feels more systematic and structured.”
logo Evermos
Rizky Anggara
Fraud Prevention & Cost Controller Manager
“The merging of all communication channels in Qiscus Omnichannel Chat helps us to provide a responsive service. In addition, the solution from Qiscus has stability, reliability, and a good UI, making it easier for us to improve the quality of communication services.”
logo Avoskin
Robiatun Awaliyah
Customer Service Lead of Avoskin
“After we used WhatsApp Business API from Qiscus, we managed to increase customer satisfaction by up to 80% and we manage to respond to customers more quickly. In addition, customers also gave positive reviews about our customer service performance.”
Logo Hartono
Andria Liestiawan
Sales and Operation Head of Hartono
“Since integrating WhatsApp Business API and Qiscus Omnichannel chat, almost 90% of our customers are satisfied with the communication services we provide, especially in terms of response speed“
logo Astra
Thomas Wijayanto
Head of Technology, Honda Sales Operation
“Qiscus Omnichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Omnichannel Chat, we are able to more easily coordinate between dealers and our sales agents.”

Start Your Journey: Discover the Power of Meaningful Interactions!

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Maximize Customer Experience at every stage of the Customer Journey

Lead<br>Generation

Lead
Generation

Identify and follow-up with all leads consistently

Greet your customers on one platform and manage all customer information with CRM.

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Engagement <br> and Conversion

Engagement
and Conversion

Increase transparency and coordination of sales processes

Answering questions, introducing products, identifying stages with CRM, and tagging.

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Support <br>and Service

Support
and Service

Sustain customer happiness and loyalty

Provide efficient and structured support with Omnichannel inbox, ChatBot integration, customer satisfaction survey, and other solutions.

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Customer<br>Marketing

Customer
Marketing

Promote more services to your customers

Provide information about new products, invite your customers to surveys, and increase sales from existing customers.

More Info

Excellence Awarded, Security Assured

top-digital-award certified
hr-asia certified
meta certified
g2 certified
bsi certified

We Genuinely Care About Our Customers' Success

Story SeaBank

SeaBank Maximizes Customer Service with Qiscus Omnichannel Chat

Drisa Hajar CSS Team leader of SeaBank
Video Madame Chang

Madame Chang's Success in Providing 24/7 Nonstop Customer Service

Rudy Papa Chang Founder Madame Chang
Story Avoskin

Over 1000 Inquiries on Instagram: How Does Avoskin Manage?

Robiatun Awaliyah Customer Service Lead of Avoskin

Discover more success stories proving the potential positive impacts of
Qiscus solutions on your business.

Learn More

Featured By the Following:

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