AI Technology to Enhance Your Customer Service Team’s Chat Responses

Combine Qiscus Agent Copilot with Qiscus Omnichannel Chat to accelerate your customer service team's understanding and response to every customer chat.

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Enhancing Customer Experience
through Human and AI Collaboration

Qiscus Agent Copilot brings together human empathy and AI intelligence to deliver a better experience for your customers. Leverage AI technology to optimize agent efficiency and exceed customer expectations with every interaction through chat apps.

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Refine Answers with AI-Driven Paraphrasing

Your teams can use Qiscus Agent Copilot to enhance the quality of their responses to customers. Avoid writing errors and ensure that your customers feel their chats are handled professionally. With Qiscus Agent Copilot, deliver polished and accurate replies, enhancing the overall customer experience.

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Respond Faster with AI-Generated Answer Suggestions

Qiscus Agent Copilot can be trained with knowledge about your products, services, or other essential information. This allows it to provide answer suggestions that customer service teams can use to respond to customer inquiries quickly and accurately. Enhance your team's efficiency and ensure high-quality responses by leveraging AI-generated suggestions tailored to your business needs.

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Summarize Chat for Smooth Handover

Get instant summaries of customer chats with Qiscus Agent Copilot. Help your team quickly grasp the key points of previous conversations when receiving chats handed over from other agents or teams. This ensures a smooth transition and a better understanding of the customer’s needs, leading to more efficient and effective support.

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Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.

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